Home
Performware
People Performance
Other Tools
Clients/Case Studies
Our People
Our Partners
Contact us

 

 

 

 

Performware is a suite of e-business software tools to better manage supplier, stakeholder and business partner performance and relationships:

 

   For your Suppliers and Services Providers:

 

Performware  will automate your current Supplier Performance Management (SPM) processes and provides a systematic relationship management process and flexible on-line tool that facilitates the gathering of performance assessments from multiple touch points - both internally and at suppliers - and assists in more effectively managing supplier relationships for:

bullet

Direct suppliers that contribute to your product/service supply chain;

bullet

Services Providers indirect suppliers and professional services firms that provide support services to your business.

 

   For your Sales Channels:

 
bullet

Retail/Sales Channels - including your own retail outlets, franchisees, dealers, resellers, agencies, distributors etc.

Critical reviews will help you to build sustainable partnerships, achieve continuous improvement in performance and track changes over time. Performware will help you to drive performance improvement and: Ensure compliance and consistency in brand delivery; Identify problems before they hit the bottom line; Determine improvement actions;Track progress.

bullet

Key Accounts - for the vital 20% of your customers that probably account for 80% of your business.

Performware encourages a collaborative approach to continuous performance improvement in what are complex business partner relationships. It enables regular, formal customer engagement with strategic reviews and two-way appraisals, using metrics that are important to the customer, to objectively monitor key performance areas.

   For your Sales/Customer-facing Departments:

 

bullet

salesINSIGHT Dashboardis a strategic management tool that applies a holistic systemic approach to reviewing those factors considered most critical to delivering ultimate sales value.

More Information - Download Performware brochure pdf

 
Send mail to webmaster@lathamconsulting.com.au with questions or comments about this web site.