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We provide a range of consultancy services that focus on performance measurement, decision making and benchmarking - supported by our Performware™ and Decideware suite of web-based software tools.

Our services are in three main areas:

Performware™ has been adopted by clients to better manage supplier, stakeholder and business partner performance and relationships. It will help you to monitor the performance of key business partners, for both the “back-end”, supply chain and “front-end”, customer-facing parts of your business:

For your Suppliers and Services Providers:

	Direct suppliers that contribute to your product/service.
	Services Providers that provide support services to your business.

For your Sales Channels:

	Key Account customers - the top 20% of your customers that provide 80% of your business.
	Retail/Sales channels - own stores, franchisees, vendors, dealers, resellers, agencies etc .

For your Sales/Customer-facing Departments:

Sales Effectiveness – to achieve a world-class sales organisation.

People Performance - performance and talent management and leadership development to assist you in improving the Human Capital capability of your organisation:

	Performance Manager - to automate employee appraisal and talent management processes.
	Sales Force Accelerator - managing sales-force performance improvement
	360º Feedback - individual 360º feedback reviews to enhance performance management or leadership development programs.

Other On-line Tools:

	Decision Maker - to assess key decision options, particularly innovation and product development.
	Innovation: Idea Harvest© -Inspiring and capturing new ideas, to deliver real competitive advantage through innovation.
	On-line Surveys - an on-line, e-survey tool that will accommodate any questionnaire, demographics and measures for rapid-response feedback on any facet of your business.

Contact Information

Ron Latham
Managing Director: (612) 9959 3815; ron@lathamconsulting.com.au

Contact Information

Send mail to webmaster@lathamconsulting.com.au with questions or comments about this web site.